All Sales Are Final. Prices Are Subject To Change.

RETURNS

Due to the nature of our products, we do not accept returns.

REFUNDS

All sales are final.

EXCHANGES

Product exchange is not offered.

CANCEL AN ORDER

All orders can be cancelled until it reaches processing. If the order is in the processing phase, the cancellation ability is expired and you must wait for the order to be delivered. It is very important that if you choose to cancel an order before it is processed, you must contact us in a timely manner so we may intervene further shipment preparation.

DAMAGED ORDERS

You agree to not hold PhenomenalEntity.com responsible for any damages to your shipment that is out of our control. PhenomenalEntity.com is not liable for weather damage or courier damage. Once the order transferred to the USPS for shipment, the package becomes the couriers responsibility to ensure proper handling and delivery of your package. Please contact your courier in concerns to those damages.

CUSTOMER CARE PLEDGE

If you do not comply with any of the above conditions, We reserve the right to refuse the return or exchange, or to impose different or additional conditions.